Excellence in Customer Service: Telenor won 5 prizes in 3 categories

As a result of digitization, online and telephone channels are becoming more and more popular in customer service, while customers still need personal contact with their service provider.

According to Telenor, excellent customer service is a clear competitive advantage in the market, so a dedicated and high-level customer relationship team, especially with current labor market trends, plays a key role in achieving business success. Telenor is continuously developing its customer service channels, resulting in 5 awards this year at the Excellence in Customer Service Competition.

At the Excellence in Customer Service Award Ceremony, Telenor was ranked among the bests in three categories, bringing a total of 5 awards home.