Tag "ügyfélkiszolgálás"
Global survey: Hungarian sellers are among the world leaders in greetings
After the Greek and Czech sellers, Hungarian salespeople greet their customers most often, so our country came in third place on the imaginary podium in terms of greeting customers –...
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Even in the crisis, Hungarian stores are sticking to their customers
Even in the year of the pandemic crisis, the companies that performed best in customer service were recognized. In the fundamentally changing market, ClientFirst Consulting has tested more than 2,500...
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Dm has won awards for both personal and electronic customer service
ClientFirst Consulting, which tests more than 1,500 stores and customer service points and reviews 6,500 customers, has announced the winners of this year’s Customer Service Excellence Awards. Of all the...
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Excellence in Customer Service: Telenor won 5 prizes in 3 categories
As a result of digitization, online and telephone channels are becoming more and more popular in customer service, while customers still need personal contact with their service provider. According to...
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Companies that raise customer service levels can increase their sales by up to 20-30 percent
ClientFirst Consulting, which tests more than 1,500 stores and customer service points and evaluates 6,500 customer reviews, has announced this year’s Excellence in Customer Service Awards. The performance of Hungarian...
Read moreClientFirst Consulting: A satisfied customer spends up to two and a half times more
The ClientFirst Consulting that surveys more than 1,500 businesses and customer service points and evaluates the opinion of 6,500 customers, handed over this year’s “Excellence in Customer Service” awards –...
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The Hungarian shop-assistants smile more than last year
The quality of Hungarian customer service seems to catch up to the world average in terms of smiling, greeting and related sales. Hungary is still lagging behind the leading countries...
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