Consumer protection authorities give good marks to online FMCG

On 31 October the consumer protection state secretariat of the Ministry for Innovation and Technology organised the latest event in the ‘Consumer Protection Friday’ programme series. This time the topic was online FMCG stores, and Tesco, Auchan, CBA and GRoby all sent their representatives.

Deputy state secretary Nikoletta Keszthelyi told: The authorities performed more than 2,000 inspections and found no major irregularities whatsoever. This year another big player, SPAR online entered the market and the number of specialist online grocery shops was also growing dynamically. Such rapid expansion on the supply side will transform consumption habits in the near future.

During the nearly 2-hour discussion participants also had the chance to learn about each other’s opinions and they named a few areas where progress can and should be made, e.g. conducting a market survey on the legislative background and the practical experiences of countries in the region (Czech Republic, Poland). //