Tag "United Call Centers"

Already 31 percent of medium and large companies use artificial intelligence

31 percent of medium-sized and large companies already use artificial intelligence in one of their processes on a regular basis, and another 19 percent on an experimental basis, according to...

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Customer experience – 24 hours a day

On 23 September 2020 international call center service provider United Call Centers (UCC) was there at the Business Days conference in Tapolca. CEO Zsolt Szmolinka (CEO) and head of business...

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Magazine: Business Days 2020 – Our conference was not cancelled… Vol. 2

E-commerce, drugstores and discount supermarkets were the topics of the day’s first roundtable discussion. Changing consumption habits in the light of the pandemic   The ‘conductor’ of the morning concerts...

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