Tag "ügyfélszolgálat"
Mikulas Herskovic: “Customer service is the heart and soul of Lyreco”
Our magazine interviewed Mikulas Herskovic, managing director of Lyreco in Central Europe. This article is available for reading in Trade magazin 2024/10 – What does Lyreco’s “One-stop shop” solution mean...
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6 in 10 Gen Zs prioritise user experience and trustworthy reviews
Over 75% rely on reviews and customer service when shopping, Shopee Malaysia’s survey reveals Sixty percent of Gen Z shoppers prioritise platforms with easy search, comparison functionalities, and trustworthy reviews,...
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Survey reveals how retailers view AI, future deployment plans
Retailers have big plans for deploying artificial intelligence (AI) technologies — and sooner rather than later. Nearly six in 10 respondents plan to adopt AI, machine learning (ML) and computer...
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Auchan makes its customers’ lives easier with a chatbot
Introducing Polly, who always has a good day helping customers. No wonder, since it is a virtual assistant, from the Auchan team! Nowadays, customer service work is not limited to...
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(HU) A Codecool programozóiskola ügyfélszolgálata is a Talk-a-Bot rendszerét használja
Sorry, this entry is only available in HU....
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Rossmann is strengthening its renewed customer service with colleagues from sales
One of the largest drugstore chains in Hungary has created a new customer service model. The system is designed to give customers answers to their questions in as little as...
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A report on the customer service sector
According to a representative survey conducted by Cofidis on the customer service sector, today approximately 160,000 people work in the segment in Hungary. The level of fluctuation is high and...
Read moreThe first agri-rural development customer service office has opened
At the handover ceremony of the Agriculture and Rural Development Office on Friday in Hódmezővásárhely, Lázár János, Minister leading the Prime Minister’s Office said that the aim of the government...
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The KDNP would tighten the rules on product demonstrations
Companies dealing with product demonstrations and sales have to open customer support service and these companies cannot provide consumer credit – the Christian Democratic People's Party suggests. Rétvári Bence, vice...
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