Tag "customer journey"

Challenges in e-commerce: E-consumers in focus

The spotlight is on e-consumers and their personal data The e-commerce boom was made possible by retail businesses getting through to new consumer target groups, and at the same time...

Read more

Understanding and offering experiences

LogiNet, Liferay and IFUA Horváth & Partners have organised a discussion with the participation of the representatives of UNION Biztosító, Takarékbank, K&H Bank Zrt., Bookline and Nestlé. The experts agreed...

Read more

Magazine: What an experience!

Mastercard has prepared a customer experience study in connection with the Retailer of the Year 2019 award. The company wanted to find out what Hungarian retailers can do to win...

Read more