The carries out test purchases

By: trademagazin Date: 2015. 12. 10. 11:35

The customer helping portal launches a brand new service that tests and evaluates the country’s web stores in three main topics, scores the experiences and publishes its objective review on its website.


On the basis of the previous tests it can be said that most of the online stores are very well prepared for the purchasing processes; ordering is simple, payment is secure and shipping is easy to track. However, many of them are not customer-friendly in connection with the 14-day right of withdrawal. Accurate information provided to the users is not detailed often on the websites, while the documents attached to the delivered package are missing in most cases.

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