Generation Z is teaching their older colleagues how to use artificial intelligence

The research, conducted among more than 2,000 people in the US and UK, shows that AI is increasingly becoming a core part of the daily operations of teams, especially hybrid workgroups. 80% of those surveyed have experimented with AI tools, and 78% reported that using them has saved them an average of 55 minutes per day, which is the equivalent of almost a full working day per week.

86% of respondents said that AI helps them complete tasks more efficiently, while 76% found that it directly accelerated their career progression – this figure for Gen Z workers is 87%.

Cross-generational collaboration is key to reaping the benefits of AI

Cross-generational collaboration is central to the adoption of AI in the workplace. Nearly two-thirds (59%) of younger workers actively help older, more experienced colleagues learn how to use AI tools. 80% of middle managers say this support allows them to focus on higher-value tasks, while 82% report that AI innovations introduced by younger colleagues open up new business opportunities for the organization.

Employees are increasingly recognizing the potential of AI to automate time-consuming administrative tasks. These tasks include drafting emails (43%), taking and summarizing meeting notes (42%), organizing files (36%), and entering data or filling out forms (36%). Automation frees up workers’ time for other, more important tasks: 55% focus on high-impact projects, 54% support their own professional development, and 40% build closer relationships with colleagues and customers.