Digital customer experience is the key to success
Superior customer experience continues its reign in the daily lives of shoppers and retailers. Everything depends on how customers engage with a brand through all interactions they have on their experience journey. Brands want to meet expectations of their customers throughout the entire customer journey, so they need to build new interaction points into their operating models. Customers expect speed, convenience and consistency in their customer journey, a series of experiences that satisfy their needs and entertain them.
Customer experience plays a key role in converting a consumer into a buyer. Shoppers are willing to pay more for a product or service if they gain positive feelings and emotions throughout the customer journey. Superior digital customer experience journey has a strong impact on customer retention and repeated purchases. Satisfied buyers want to relive the journey and share their positive experiences. Customer experience that spans the entire customer journey and consistently delivers the same level of customer satisfaction is the most important for today’s consumers and therefore for brands.
AiSS Technologies empower businesses to achieve digital engagement in their customers, employees, visitors, passengers, students and users paired with incomparable audience insights. They master your digital interactions through their SCREEENR digital signage platform, sensor technology and customized innovative solutions. Their clients have the freedom to deliver real-time, on-premise audio-visual content to any screen, boosting digital experience and consumption. (x)
Related news
The SZÉP card will also be available in digital form from 2025
From September 1, 2025, a significant change will come into…
Read more >The state can digitize, the question is how to go about it
Modern government supports the modern economy, and governments and public…
Read more >Cybersecurity = business interest
According to the ESET SMB Digital Security Sentiment Report, more…
Read more >Related news
New Direction in Commercial Vehicles: The Groundbreaking Innovations of the Transporter and ID. Buzz
The seventh generation of the Volkswagen Transporter redefines the concept…
Read more >Record donation in P&G’s Paralympic campaign
Over twenty million forints were raised thanks to the campaign…
Read more >EuroCIS 2025: „Lighting the Way to Smarter Stores!”
The countdown has begun! – The leading trade fair for…
Read more >