Amazon sets the pace in grocery personalization, Dunnhumby finds
The e-commerce giant earned the top score in a report released Tuesday by the data analysis firm, followed by H-E-B, Kroger and Giant Eagle.
Amazon outranks all other retailers in terms of its ability to provide personalized experiences for shoppers, according to a report published Tuesday by data analysis firm Dunnhumby.
The report, which draws on data from Dunnhumby’s Retailer Preference Index, found that a retailer’s ability to provide targeted savings, offer local products and deliver a frictionless shopping experience were the top three drivers of how consumers perceived its approach to personalization. Dunnhumby found that a retailer’s targeted savings capabilities were responsible for 45% of its personalization score.
Grocers with higher personalization scores tend to generate more customer visits, bigger baskets and a larger share of people’s wallets, Dunnhumby noted.
Related news
Amazon Launches Low-Cost Grocery Delivery Subscription Plan In The US
E-commerce giant Amazon.com has launched a new grocery delivery subscription…
Read more >Aldi and Grabango announce AI-powered checkout-free tech
Similar to Amazon’s “Just Walk Out” tech, it was rolled…
Read more >Temu floods the market with a new strategy
Temu, owned by China’s PDD Holdings, is expanding its marketplace…
Read more >Related news
BH AgrárTrend Index: the outlook for the Hungarian food industry has stabilized
The assessment of the situation of the actors of the…
Read more >GVH: The postponement of certain amendments to the Competition Act is justified
The Economic Competition Authority (GVH) agrees with the postponement of…
Read more >We can drink from these RevoCups this year
More than 400 works were submitted to the VÍZió graphics…
Read more >