Tag "TOPdesk Magyarország"

Password resets can cost customer services up to $250 per user per year

Password resets can cost customer services up to $250 per user per year
Date: 2024-10-01 11:12:46

At first glance, password resets may seem like an insignificant detail among the daily tasks of a customer service. However, this could not be further from the truth, according to...

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How to maintain IT security during summer remote work? 7+1 advice from TOPdesk IT experts

How to maintain IT security during summer remote work? 7+1 advice from TOPdesk IT experts
Date: 2024-06-26 11:34:08

Since the pandemic, most companies have retained the possibility of remote work in some form, and in the summer period, employees work from home, from their vacation home, or even...

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Shared company bikes and mini offices in the workplace – could this be the future?

Shared company bikes and mini offices in the workplace – could this be the future?
Date: 2024-03-19 11:11:21

First came the open-plan workplaces, then the communal offices, and then the alternately used desks. At the same time, online storage facilities and other digital systems that can be managed...

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5 tips that can improve employee and customer satisfaction in one fell swoop

5 tips that can improve employee and customer satisfaction in one fell swoop
Date: 2024-02-05 11:48:02

Customer satisfaction is a kind of Holy Grail of companies, one of the most important metrics that can indicate the company’s success. At the same time, surprisingly, there is a...

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80 percent of Hungarian workers are frustrated by office administration

80 percent of Hungarian workers are frustrated by office administration
Date: 2023-12-06 11:09:49

Even today, instead of full-scale digital solutions, many Hungarian companies still use paper-based solutions or solutions that require personal administration, although few are satisfied with the daily administration and task...

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