Walmart accounts for the most U.S. grocery dollars, Aldi tops for value
Walmart accounts for the most U.S. grocery dollars, almost twice that of Kroger. That’s one of the findings of MarketForce’s “US Grocery Benchmark Study: Consumer Experiences & Competitive Benchmarks,” which surveyed 6,555 consumers.
The report found that Walmart’s lead in wallet share has widened since 2017, reflecting its continued market penetration during the past five years.
Two brands stood out above the rest when customers were asked if they considered their grocer of choice to be “best in class.” Wegmans Food Markets came in first with 76% agreement, and H-E-B was a close second at 73% agreement. Publix was third at 61%.
Trader Joe’s, H-E-B and Wisconsin-based Woodman’s Market ranked as the grocery brands with the highest customer loyalty.
Ninety-percent of consumers selected Aldi as having the best “value for money,” closely followed by Woodman’s Markets (88%) and WinCo Foods (87%). Lidl (83%) and Market Basket (81%) rounded out the top five. Walmart had a 58% score.
Other insights from the Market Force study highlight that more than two-third of customers shop at three or more grocery brands. The primary drivers of shopper satisfaction are a problem-free experience, having a variety of products available, a clean store and fast checkout. Out-of-stocks (63%) and slow or long checkout lines (21%) were the problems most frequently cited by consumers.
Furthermore, almost two in three shoppers reported to use a grocery website or app.
Related news
Danone lines up yogurt facility expansion amid “explosive growth” in US
The Activia brand owner has made a “multi-million dollar investment”…
Read more >Joint strength: Arnold Schwarzenegger and Ralf Moeller star together in the new PARKSIDE campaign
Hollywood meets DIY: in the new campaign of the PARKSIDE…
Read more >Pernod Ricard partners with Dole in RTD tie-up
The Malibu & Dole Ready-to-Drink Cocktails range is being produced,…
Read more >Related news
Danone lines up yogurt facility expansion amid “explosive growth” in US
The Activia brand owner has made a “multi-million dollar investment”…
Read more >Denmark plans to scrap taxes on coffee, confectionery
The complete removal of taxes on coffee and confectionery is…
Read more >Katalin Neubauer: margin stop and mall stop do not serve the interests of retail
The government has extended the margin cap and tightened the…
Read more >