HelloPay’s tipping practice is fine according to GVH
The Economic Competition Authority (GVH) has completed the investigation against the operator of HelloPay payment terminals. The original investigation was launched in November 2022 because HelloPay was suspected of engaging in unfair practices that pressured consumers into choosing tip amounts.
The GVH has previously punished HelloPay twice in similar cases and forced changes to the company’s tip selection practice. However, during the latest investigation, the GVH did not find sufficient evidence of the violation, as HelloPay changed its practice and now consumers can freely choose the amount of the tip.
This change gives customers more freedom in choosing the tip amount, and GVH believes that no further investigation is needed into the matter.
Related news
GVH: The postponement of certain amendments to the Competition Act is justified
The Economic Competition Authority (GVH) agrees with the postponement of…
Read more >
The GVH would introduce a labeling system showing environmental impact on foodstuffs
It would make it easier for consumers to make a…
Read more >
GVH: Annual food inflation practically dropped to zero in March
Food inflation measured on an annual basis was 0.7 percent…
Read more >Related news
The latest issue of Trade magazin is out now!
The digital version is available with more content once again…
Read more >
FAO: global food prices increased for the second month in April on a monthly basis
In April, global food prices rose for the second month…
Read more >
ALDI is reducing the price of fresh meat and frozen meat products
ALDI continues its price reduction: from the beginning of May,…
Read more >
