GVH helps ensure that no one gets unpleasant surprises during Black Friday

The price reductions available in the pre-Christmas period mean relief and savings for many people. However, of course, consumers only win with promotions if they take place within a fair framework, and customers choose carefully from the offer.

GVH advises you to always be careful and take precautions!

Check whether the store has customer service and contact information! The absence of these is always suspicious!
Take enough time to familiarize yourself with the most important parts of the General Terms and Conditions!
With a few exceptions, you have the right to cancel within 14 days of receiving the product.
If you have a problem after the purchase, first try to resolve it with the dealer, and always submit your complaints in writing!
If you are unsure about the store’s reliability, it is worth visiting the database of online stores that have committed violations at https://jogsertowebaruhazak.kormany.hu/.

In its latest video, GVH also provides consumers with useful advice on how to avoid the unpleasant consequences of their purchases. The latest free Black Friday awareness video is available here.

The GVH not only helps consumers, but also shows direction for businesses: it supports traders in complying with the legislation on promotions with an instructional video. The national competition authority continues to receive signals in cases affecting market competition, providing detailed information to consumers on its website about possible steps and other assistance bodies.