The leading HR service provider has broken into a new market – WHC wants to bring a higher level of customer experience

By: Trademagazin Date: 2024. 09. 25. 11:26

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Central and Eastern Europe’s leading HR service provider, the Hungarian-based WHC Group, is stepping into a new area: CX Services performs international business process outsourcing (BPO) and offers cutting-edge customer experience solutions to its partners.

Responding to the changing needs of customers operating in various fields, CX Services can offer its partners a comprehensive service aimed at increasing customer satisfaction and promoting their business success. These services can mean omni-channel customer support, technical assistance, or even additional customized BPO solutions. As a trusted business partner, CX Services provides an exceptional customer experience with empathy and human-centered interactions.

“We are committed to creating a new standard of excellence in the BPO industry. Our team of highly qualified professionals provides an excellent service that exceeds the expectations of our customers,” said Matteo Ferrari, managing director of CX Services, in connection with the market entry.”From our headquarters in Budapest, we support leading brands in 10 European countries in more than 30 languages. We are also actively working to expand our international presence to Africa and South America through strategic partnerships”

– added Simone Olivo, CX Services’ operations director.