Tag "ügyfélkommunikáció"

This year, domestic companies providing the best service were awarded again

This year, domestic companies providing the best service were awarded again
Date: 2025-04-04 10:38:37

This year, domestic businesses were once again challenged in the field of customer service within the framework of the “Excellent Service” program, which was held for the 16th time. The...

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AI already pays attention to feelings in customer communication

AI already pays attention to feelings in customer communication
Date: 2024-06-21 10:36:22

Japanese tech giant SoftBank has embarked on a new project based on voice-modifying artificial intelligence to filter out angry tones from customer phone calls. The project, described by the Financial...

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