Dm has won awards for both personal and electronic customer service
ClientFirst Consulting, which tests more than 1,500 stores and customer service points and reviews 6,500 customers, has announced the winners of this year’s Customer Service Excellence Awards. Of all the trading companies, dm achieved the best result: it became the podium in both the corporate and personal categories.
The most important rule of commerce is that the buyer comes first. Dm is proud to have this simple principle in customer service as they always tailor their new services to customer needs and improve existing practices based on their feedback.
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