It changes everything: for 96% of company managers, AI is one of the most important topics
Although there are still many unanswered questions about the use of artificial intelligence, 74% of executives already believe that the benefits of generative AI will outweigh the concerns about it.
Artificial intelligence has won the trust of not only consumers, but also company managers, according to the latest research of the Capgemini Research Institute. The statistics show that the application of AI is currently one of the most important issues when it comes to the future of the company.
Increase revenue through artificial intelligence
Despite the undoubted risks, such as copyright infringement and cybersecurity, 74% of executives believe that the benefits of generative AI will outweigh the concerns. While 21% expect AI to revolutionize their industry, 40% of organizations have already created teams and budgeted for the technology, and another 49% plan to do so within 12 months.
Chatbots that help automate customer service, product and service design options, and generative AI tools for customer experience are the most important for organizations. Managers are confident that the use of technology will make the customer experience more interactive and attractive (71%), and improve customer service with automated and personalized support (67%).
Related news
An all-around convincing performance by this year’s EuroCIS
This year’s EuroCIS – the leading trade fair for the…
Read more >AI may also help you brush your teeth
Dental and oral hygiene mean quite a challenge in Europe…
Read more >Protector Future Summit: AI is developing exponentially, for which the human brain is simply not prepared
Renowned and recognized domestic thinkers discussed two extremely current and…
Read more >Related news
An all-around convincing performance by this year’s EuroCIS
This year’s EuroCIS – the leading trade fair for the…
Read more >Beyond Meat expands into Co-op in the UK
Beyond Meat’s plant-based alternatives are now available in 800 Co-op…
Read more >Sweden’s Essity Invests In New Research And Development Centre
Swedish hygiene products maker Essity is investing in a new…
Read more >