Survey: COVID-19 will permanently shift online shopping habits

According to a new consumer survey from distributed commerce network CommerceHub, 59% of respondents said they are more likely to use curbside pickup following the coronavirus outbreak. This figure increased to 75% among respondents who subscribe to multiple delivery services (including Amazon Prime).

Home delivery also stands to gain popularity in the post-pandemic retail landscape. Sixty-five percent of respondents say home delivery is the safest option during the crisis, and 69% will be more willing to subscribe to a delivery service following the pandemic.

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