Erste Bank

Market changes in the past few years influenced customer demand. Firms often postpone their investments and revise their spendings. This trend entails the optimisation of financial services used and a possible solution to this is a growing number of account packages offered by banks. There is also demand for new types of savings solutions, especially for flexible, “painlessly” breakable fixed deposits. We discussed these new phenomena with Krisztián Vitéz, the sales director of Erste Bank’s small enterprises segment. Q: – How did the banking demand of companies change? A: – Our customers require continuous information providing. Erste Bank’s ”one stop shop customer service” is perfect for offering solutions tailored to individual needs. Q: – What kind of cost-saving solutions do you offer to customers? A: – Our experience is that they like transparent, well-organised and cost-effective solutions. For instance, our Business Max account package helps SMEs to cut down on banking costs and to make them more calculable. Q: – How do customers wish to place their savings? A: – SMEs are increasingly interested in favourable interest rates when placing their savings. Kamatlépcső Betét is a flexible solution by Erste Bank, which allows enterprises to place theirs savings and to keep the interest rate they earned up until the point of breaking the fixed deposit.