Packaging technology company: damage from returning damaged products at Christmas can reach 18.1 billion euros in Europe
The return of damaged products at Christmas can cause damage of 18.1 billion to European companies, the packaging technology company DS Smith told MTI.
According to their survey, products purchased online will account for 21 percent of total sales globally in 2022, and the proportion may rise to 24.5 percent by 2025.
Last year, 45 percent of customers received a damaged package, which meant 377 million problematic products, which cost an average of 47.94 euros per piece.
According to the data, from last year’s 26 euros to 21.5 euros on average, the psychological threshold at which customers decide to return has decreased.
43 percent of European customers expect free delivery and returns, while more and more brands are considering charging a fee for returns, pointed out DS Smith.
Related news
Pro Form Ltd. and the University of Technology have developed an increased heat-resistant PET packaging material
Pro-Form Industrial and Commercial Ltd. has jointly developed a PET…
Read more >New, innovative pesticide packaging from Syngenta
In 2019, Syngenta joined a broad industry coalition aiming to…
Read more >Bags are flooding in: 22 billion plastic packaging could go out of fashion by 2030
The cost of online clothes is not only a burden…
Read more >Related news
Dark patterns are spreading in e-commerce – and official action against them is also more frequent
Urging, pressuring, hiding costs or “trickling” them – dark patterns…
Read more >Corporate mergers at historic high – GVH works with faster procedures and artificial intelligence
A record number of corporate mergers took place in Hungary…
Read more >Frost hits Hungarian orchards – season starts with price hike and supply shortage
As May marks the last month of spring and the…
Read more >