New app helps consumers

A new mobile application created by the Budapesti Békéltető Testület (BBT) (Arbitration Board of Budapest) helps the consumers. The consumers can report their problems already in the store – the Board told MTI on Tuesday.

According to the information, following the report the Board will contact the consumer, if necessary, asks for the missing documents in connection with the procedure, and will set a hearing between the consumer and the company in debate. (MTI)