Walmart China introduces AI-powered self-service produce scales

With conventional self-service scales, customers had to click through several screens to identify the correct product among hundreds of options. This can be confusing, often leading to customers needing associate assistance to complete the weighing process.

RetailAI Fresh, by Malong Technologies is an AI-powered self-service scale solution that integrates product recognition. Customers simply place the bagged items on the scale and the system accurately identifies the product without any change to normal customer or shopping behavior. The system works on items within multiple layers of clear plastic bags or other protective materials.

Retail Customer Experience