Carlsberg Boosts Digital Transformation With Its First IT Global Capability Centre

The new GCC, located in Gurugram, will deliver managed IT services, infrastructure operations, and application support for its operations across the world.

The centre will play an important role in driving automation-led operations, and enterprise standardisation.

Carlsberg noted that it has partnered with global IT services and consultancy provider, GSPANN, to establish the GCC.

Functioning under a build-operate model, the GCC will operate under the strategic ownership of Carlsberg with GSPANN managing operations, talent ramp-up, and service delivery.

The model ensures speed, scalability, and enterprise-grade reliability from day one, Carlsberg added.

‘Digital Transformation’

Esther Wu, CIO of Carlsbeg, stated, “With India’s exceptional technology talent and GSPANN’s support, this centre will help us strengthen our IT backbone, accelerate digital transformation, and embed new capabilities into our global operations.

“Beyond technology, this GCC reflects our commitment to building resilience and sustainability, ensuring we are better prepared to serve our customers, partners, and employees across 150+ global markets where our products are enjoyed.”

Anurag Pandey, CTO of Carlsberg Group, said, “This GCC gives us the ability to unify our IT landscape and scale it globally. Our focus will be on building agile technology processes that enable faster go-to-market, smarter use of data, and secure, enterprise-grade operations across our footprint.

“With GSPANN’s expertise in managed services, digital transformation, and data engineering, the GCC will be a growth engine that powers faster innovation, smarter use of technology, and secure operations across Carlsberg’s global footprint.”