Jófogás makes shopping safer with a new payment system and customer protection

Jófogás has launched its new payment system, which, thanks to buyer protection and simple online payment, makes buying and selling on the platform more convenient and secure than ever before. After the Meta cooperation, the new development improves another segment of the buying and selling processes. The use of the function is completely optional, so users can decide whether to use it or not.

Simple, secure, transparent

The new system allows customers to pay for their orders directly on Jófogás with a bank card. The purchase price is kept by the system until the buyer confirms it, and in the absence of feedback, it is paid to the seller immediately after 48 hours of receipt. In case of a problem, there is no problem: Jófogás customer service handles these reports as a priority and helps to close orders as quickly as possible. This makes buying and selling easier for sellers and safer for buyers for products offered with delivery.

Uploading and tracking products advertised with delivery also becomes easier: sellers can now specify package size with a single click, choose from multiple courier partners, and buyers can find out all useful information about the status of their packages in the “My Orders” menu.

The new feature quickly became popular

Users quickly caught on to the benefits of the new payment system: more than 8,000 users chose the improved security when ordering in the first few weeks, and the number of successful transactions is growing week by week. Based on the data, most people used buyer protection for products in the mid-price category, worth 10-50 thousand forints, but they also preferred the option for higher and lower amounts. The highest-priced item was a Canon EOS R6 camera for 420,000 forints, but watches, musical instruments and many other technical items were sold for over 200,000 forints with the new buyer protection feature.

“Security is the main consideration in the online marketplace. We constantly draw our users’ attention to the importance of careful shopping, and now we are complementing this with a tangible feature. The new system not only increases trust, but also makes buying and selling more convenient and faster.”

– said Balázs Várkonyi, Managing Director of Jófogaz.

This year at Jófogaz was all about innovation

This year, Jófogaz delighted users with several innovations. In June, for example, it partnered with Meta to introduce a feature that allows users to display their ads on Facebook Marketplace with a single click. Since then, an average of 15,000 users have used the feature each month, and the data clearly shows that vehicles, for example, have found new owners much faster, after nearly a third of the advertising time.

Users mainly shared leisure products, clothing items, and home and household products in the largest numbers on the Facebook Marketplace platform. Yet, since its launch, the most ads posted on the platform have been from books and newspapers – nearly 73 thousand.

“This year’s developments all point in the same direction: we want to make the used goods market simpler, safer and more sustainable. It has never been easier to find a new owner for unwanted items and to acquire new things in such a safe way. The Meta collaboration is a unique opportunity that has raised the advertising experience to a new level, and we have now further enhanced it. This year was undoubtedly the year of innovation at Jófogás.”

– concluded Balázs Várkonyi.