Customer experience is worth more than financial indicators
Improving customer experience can become the main driver of business growth – technokrata.hu wrote. According to a global research, companies that prioritize improving customer experience are more successful than companies focusing on financial indicators.
Customer experience and personalization are related to digitalisation. The market researcher IDC has investigated nearly two thousand medium-sized companies (employing 100-1000 people) and has identified four categories for the path to be transformed into a digital enterprise. Leading companies in the process are the best-performing companies, followed by aspirants, and then by survivors, while those at the end of the line are lagging behind. (technokrata.hu)
Related news
Opten: The number of companies in Hungary may drop below half a thousand
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Two from three consumers expect a better shopping experience
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Company trends 2024: 11 thousand fewer companies: the company trends of 2024 in numbers
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Related news
The 2025 Sustainable Future Awards were presented: the most outstanding sustainable companies and leaders of the year were recognized
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >The 2025 Sustainable Future Awards have been presented
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >How do we get started if we are not yet present in online commerce?
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >
