Uber Eats turns couriers into personal shoppers
Uber Eats is determined to capture a bigger share of the grocery delivery market. Customers will soon be able to interact with couriers in real time, as they walk through the shop.
Grocery delivery already represents 14 % of Uber Eats’ revenue, and the number of orders has doubled in the past two years. The delivery platform sees great potential in the service and has therefore developed some new features in the app, which it unveiled at a press event in London. The new features should significantly improve service levels and turn couriers into real personal shoppers, Retail Detail reported.
The “Courier Pick and Pack” functionality connects consumers with the Uber Eats courier that goes to the supermarket for them, picks up their order and delivers it to their home. Meanwhile, customers can still modify their shopping list in real time and even talk to the couriers as they walk among the shop shelves, for instance to find a suitable alternative if a product turns out to be out of stock. The courier can also forward photos for checking.
The delivery company has already introduced the new services in the United States and is now bringing them to Europe. The United Kingdom is served first, but other countries will follow.
“This is going to change the way people do grocery shopping“, RetailWeek quoted Susan Anderson, Head of Uber Eats Retail & Grocery.
Related news
Red Bull moves ahead with $1.7B factory after delay
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Aldi unveils record expansion plan to meet UK’s ‘demand for discount’
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >PwC: Average holiday spend set to drop 5% this year — biggest decline in five years
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Related news
Egg market 2025: rising prices, declining production and new export opportunities
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Artificial meat: revolutionary innovation or uncertain future?
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >Mars named to TIME magazine’s list of the world’s best companies for 2025
🎧 Hallgasd a cikket: Lejátszás Szünet Folytatás Leállítás Nyelv: Auto…
Read more >