Korean retailer launches do-not-disturb shopping service

Lotte Department Store, one of South Korea’s country’s major department-store chain operators, will introduce a do-not-disturb shopping service it dubs ‘shop-alone’.

Aimed at customers who do not wish to be approached by sales clerks and other employees – a bug bear of many consumers used to shopping in many Asian countries – has been inspired by the Covid-19 crisis and social-distancing practices.

Customers will be able to shop alone without any offer of assistance from staff if they carry a ‘shop-alone’ sticker or bag ring available near stores’ information desks or escalators.

Inside Retail