We shop differently, we spend less, we live differently because of the epidemic
The willingness to spend has plummeted, the sense of savings has increased, and contactless has become the most characteristic expression of the epidemiological period – across Europe, payment, shopping habits and people’s relationships have been significantly transformed by the coronavirus, according to data from the 2021 Cetelem Panorama and related research carried out by Cetelem Bank in its own (domestic) customer base.
Contactless has been present in European everyday life for decades, but the epidemiological period has given new content to the old concept: the relative majority (46%) Covid is now the first thing on his mind, according to the responses to a survey carried out annually in 14 EU Member States and in the United Kingdom, called Cetelem Panorama.
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