The growth of e-commerce has slowed down – the right package partner can help online stores in a declining market

The latest edition of the Digital Commerce Map has been published, which revealed that due to the reorganization after COVID and the decrease in purchasing power, the Hungarian e-commerce market slowed down in 2022, expanding by only 9.9%, while the share of online sales within commerce is again 10% fell under. This change, along with the continued high inflation and economic slowdown, presents new challenges for retailers.

A comprehensive industry survey conducted by GKID reveals that e-retailers see the opportunity for growth in the current situation mostly in increasing the customer experience – nearly two-thirds of the surveyed companies consider this to be important. In practice, all of this means, in addition to user-friendly shopping interfaces, attractive payment and delivery options – in other words, the right logistics partner can play a key role in the life of online stores. This is also important because speed of delivery is still one of the most important considerations for customers when ordering online.