Hungarian shop assistants were smiling less last year

In 2015 Hungarian shop assistants were smiling a bit less – a 77 percent ratio was measured – that in the previous year (81 percent), but they welcomed customers in 91 percent of cases – revealed a 61-country mystery shopper survey that examined more than 1.1 million cases. In recommending products and services, Hungarian shop assistants’ score was 52 percent, which was an improvement from the performance of previous years. Hungary’s overall performance put the country in the middle of the ranking – informed ClientFirst Consulting Kft. The world average is 83 percent in smiling and 87 percent in saying hello.