Soon there will be no need for salespeople in stores either
Self-service cash registers are becoming more and more popular in Hungary, which are currently operating in 5,000 to 6,000 locations. They are proliferating due to technological advances and labor shortages, and are a profitable investment for businesses as installation costs are also reduced. Portfolio.hu conducted an interview with Attila Bessenyei, managing director of Laurel Kft., on the subject.
Self-service checkouts offer customers a quick and convenient solution, especially for smaller purchases. However, in the case of a larger purchase volume (more than 15-20 products), traditional checkouts can be more efficient. In addition, cash payments remain a challenge, especially in rural areas, where the majority of customers still use cash.
Automated stores without cashiers have already appeared in Western Europe, and it is expected that such a system will be launched in Hungary in the fall. These stores will operate with staff during the day and remote monitoring at night. Although personnel costs can be reduced with the development of technology, human labor cannot be completely replaced. Especially when purchasing alcohol, human assistance is needed due to age verification.
In order for stores to function optimally, a hybrid model is needed, where the proportion of self-service and traditional cash registers is determined based on customer habits and store traffic. This approach makes it possible to take advantage of both solutions to increase store efficiency and customer satisfaction.
Visszajelzés küldése
Related news
We are further deepening our agricultural relations with Azerbaijan
He also discussed educational, scientific and animal husbandry issues with…
Read more >Self-checkouts also need a better strategy to succeed
Grocery Dive’s report on self-service checkouts and Mordor Intelligence’s forecast…
Read more >Do guest workers inevitably come to Hungarian agriculture and the food industry?
Significant labor shortages and employment difficulties exist in the Hungarian…
Read more >Related news
In August, the rate of increase in consumer prices slowed down in the euro area
In August, the rate of increase in the consumer price…
Read more >KSH: industrial producer prices in July increased by 2.5 percent compared to a year earlier and by 0.7 percent compared to the previous month
In July, industrial producer prices were on average 2.5 percent…
Read more >Baby-Mama Coupon Days at Rossmann again
For the second time this year, Rossmann organizes the popular…
Read more >