Consumer protection: less problems at webshops

According to the experiences of the National Consumer Protection Authority (NFH), the number of webshops without any consumer protection problems are increasing: the objection rate has improved from 85 to 70 percent by the end of last year, but was still high.

The Association for Electronic Trade (SzEK.org) and the National Consumer Protection Authority (NFH) stressed in their joint communication on Friday, that according to the preliminary datas of the eNET market research company, the turnover of webshops was 177 billion HUF in 2012, which is 3 percent of the total retail sales. In one year, about 1.6 million people purchased on the internet, ie about one in five people over age 14 in Hungary. (MTI)