Consumer protection: 22 percent of the hotels mislead the guests

22 percent of the studied hotels, 38 out of 173 misleads the guests, ie their grade levels does not meet the requirements, or as a pension, wrongly called themselves as hotels – the recent study of the National Consumer Protection Authority (NFH) revealed.

According to the communication sent to MTI on Tuesday, the National Consumer Protection Authority (NFH) tested the resorts using health spa or spa hotel descriptions and hotels that used the 1-5 star indication that differs from the European official Hotelstar trade mark system. Many hotels are operating in Hungary that have not obtaed the Hotelstar certification mark. (MTI)