FEOSZ: airlines cannot avoid responsibility for canceled flights
This summer, there are even more consumer complaints in air transport than usual, which is why the National Association of Consumer Protection Associations (FEOSZ) draws the attention of airlines to comply with the current legislation of the European Union in order to enforce the rights of passengers.
FEOSZ writes in its statement sent to MTI that in recent weeks, chaos affecting a wide range of passengers has developed at European airports, while several of the airlines have tried to evade their clear responsibility. In some cases, the airlines do not adequately inform consumers, either through the available electronic options or by the on-site staff at the airport. The government office acting as a consumer protection authority has also initiated proceedings against several airlines, they noted.
FEOSZ therefore strongly draws the attention of airlines to the relevant European Parliament Regulation 261/2004 “on the establishment of common rules for the compensation and assistance to be provided to passengers in the event of denied boarding and flight cancellations or long delays, and on the repeal of Regulation 295/91/EEC and Council Decree” to comply with the rules.
Related news
Eurostat: the number of guest nights spent in EU tourist accommodation establishments decreased slightly in early 2025
The estimated number of nights spent in tourist accommodation establishments…
Read more >This year, the restaurants offering the best guest experience will be able to compete again
This year, they are looking for outstanding tourism and gastronomy…
Read more >Water tourism is experiencing a new renaissance in Hungary
It has been in the background for a long time,…
Read more >Related news
The 2024 FMCG Retailer Ranking is out now
Everything remains the same: Lidl, SPAR and Tesco are the…
Read more >KSH: Economic performance stagnated in the first quarter of 2025 compared to the first quarter of 2024
The volume of Hungary’s gross domestic product stagnated in the…
Read more >Chemical cocktail on your plate: alarming data on the contamination of European food
According to a recent report by the European Food Safety…
Read more >