The pandemic has sparked up digital banking
The pandemic situation has accelerated the digitization of banking use and transformed previous habits.
At Erste Bank, the number of digitally active customers jumped, the number of transactions in NetBank and MobilBank increased by two-thirds and almost threefold, compared to a year before, and the number of checks paid electronically increased several times. The pandemic also transformed spending habits, but according to Erste’s card traffic data, the easing began with the easing of restrictions.
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