Until the end of this year, businesses can settle their disputes free of charge at the Budapest Conciliation Board

Therefore, complaints can be submitted to the conciliation board in Budapest in person during customer service hours, and online until December 31. As of January 1, 2024, only private individuals can submit applications to the conciliation bodies as a result of a legislative amendment. The Budapest Conciliation Board, operated by the Budapest Chamber of Commerce and Industry (BKIK), is currently working to ensure that businesses continue to have the opportunity to apply to a conciliation board.

Businesses only have until December 31 to submit their requests to the conciliation bodies, if they have a dispute with another business regarding the conclusion and performance of a sales or service contract, the quality of a product or service, and the goods were purchased or purchased for final use. use service.

CLV of 1997 on consumer protection. after the change of the law on January 1, 2024, individual entrepreneurs and micro, small and medium-sized enterprises can no longer apply to conciliation bodies.