The SAMEDAY Hungary application has been launched – parcel management becomes much simpler
SAMEDAY takes customer experience to a new level: the courier company’s official application, which was launched in a pilot program in May, is now in full operation and has many easy-to-use features. The new development offers solutions, among others, for real-time tracking of packages, easier-than-ever cash on delivery payments, and package delivery between private individuals. In the app, users can receive information about the status of their package faster and easier than ever before, or even change the delivery method.
Many functions, even more options
The SAMEDAY Hungary application is another step towards improving the customer experience, with which SAMEDAY aims to simplify administration, smooth customer information, and more flexible package management. With the help of the application, users can access functions that enable transparency and control of the entire order process at any stage of delivery.
Customers can track their package in real time, and make cash on delivery payments easily and with a bank card within the app. For greater flexibility, users can redirect the package to another address in the case of home delivery, and in the case of easybox orders, they can easily request an extension of the package storage, so that there is a solution for even the most unexpected situations.
Flexible, convenient and always available
From now on, SAMEDAY customers can not only receive, but also send packages; the option of sending packages between private individuals has become a reality in the courier service’s offer with the application.
According to PwC data, a total of 4.3 million people in Hungary – 66% of internet users – are active online shoppers this year.[1] With the application, SAMEDAY clearly responds to the needs of these customers: in our accelerated world, we want immediate answers, we want to handle our affairs quickly and efficiently, conveniently and clearly. The application provides exactly this, making all necessary information and modification options available to customers in an intuitive way. For example, with a few clicks, the easybox pickup time can be extended by 24, 48, 72 hours or even 7 days. In addition to real-time tracking, customers can rate the work of the SAMEDAY courier, which is important feedback for the company, which expects this to further improve the customer experience in the short term.
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