DHL: Success lies in international possibilities

In an exacting economic environment, small and medium sized enterprises (SMEs) have been presented with a
challenge. A challenge to grow and increase the profitability of their businesses against a backdrop of often weak
demand.

This report summarises the results of research into the performance and competitiveness of SMEs in this business
environment, with a specific focus on attempts by SMEs to ‘internationalise’ their businesses and how this impacts
on their growth. The research involves analysis of SMEs across 12 countries – the G7 and the BRIC economies
with the addition of another emerging market, Mexico (‘BRICM’). The report studies SMEs that have international
operations, as well as ‘high-performing SMEs’ (see below for definition). Of particular interest is the overlap
between these two groups – SMEs that have international operations and are high-performing – prompting the
thought that trading internationally is itself a driver of performance

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