Blokkk.com: Quality of service? Waiting time? What’s that?
The warnings of epidemiologists and consumer protection are true: in order to minimize the risk of infection, it is now particularly important that people stay in shops and stores only for the shortest possible time. Obviously, it is not a problem for consumer protection inspectors to monitor the progress of purchases, which is now a really important issue, also because of the 19-hour shop closure and the thus shorter opening hours.
Consumer advocates have also drawn attention yesterday to the fact that commercial businesses can do their utmost to protect the health of their customers and employees by providing fast and smooth service conditions. But in the meantime, it was also said that the authority is also examining the quality of the service and the practices followed by companies in informing about waiting times due to the epidemic situation. We can already say this: nothing, but this is also known to consumer protection, as they have been to the store so far.
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