Trademagazin > News and articles > Market News > Avaya: SMEs must also use enterprise technologies to retain customers
Avaya: SMEs must also use enterprise technologies to retain customers
Customers no longer have enough good product or service, they also want an experience. And the impact of a positive or negative customer experience goes far beyond a single purchase. Customers can turn away from the company after a bad experience, and some unpleasant customer experiences can result in the loss of up to 60 percent of the customer base, according to the Avaya survey.
Related news
NGM: decisions have already been made on the development plans of more than fifty companies in the Demján Sándor Capital Program
Despite pressure from Brussels, the government is doing everything it…
Read more >New impetus for rural businesses: the government helps with interest-free loans
As of July 15, a new option has been added…
Read more >Family businesses are placing an unprecedented emphasis on innovation
Innovation is playing a leading role in the lives of…
Read more >
More related news >
Related news
Carrefour sells Italian branch to NewPrinces Group
Carrefour has entered into a binding agreement with NewPrinces Group…
Read more >