The vast majority of customers believe that consumer rights are stonger in shopping centers than in small shops

Seventy percent of the consumers believe that consumer rights are stonger in shopping centers than in small individual shops – shows the research of  Nielsen and the CP Contact Fogyasztóvédelmi Tanácsadó Kft. (CP Contact Consumer Protection Consulting Ltd.), which was carried out with the contribution of the Hungarian Association of Shopping Centres.

More than 80 percent of the respondents prefer to purchase in malls because their rights are treated with high priority, however, they are not so willing to pay more for this. The majority of the costumers believe that it is beneficial that rules are the same in the stores of a mall and services such as the more than one year warranty, guaranteed 30 days administration, purchasing options or refunding the purchase price.  (Világgazdaság Online)