Hungarians are the most likely to tip food delivery people online
Tipping remains popular among Hungarians, and this is also evident in the case of food orders. According to foodora’s own data, customers tip online for more than 21 percent of orders, making Hungarians the top-ranked group of companies in more than 70 countries. Most people tip in advance, before delivery, and couriers in Budapest receive the most tips in proportion to the number of orders.
Tipping is important to Hungarians, and it is their custom; the size of the tip given is not related to their income, according to a study. In fact, those with the lowest net average incomes are those who tip staff in restaurants, regardless of the service charge.1 The main areas of tipping are hairdressers, beauticians, and hospitality, so it is not left out of food orders, and Hungarians are also at the forefront in this, according to foodora’s data.
Hungary is still a tipping country
Foodora’s own data revealed that more than 21 percent of Hungarian orders were tipped to couriers. This is the highest rate among the more than 70 countries covered by Delivery Hero, the parent company of Foodora. On average, only 9 percent of orders were tipped globally, with the Czechs and Austrians leading the way after Hungarians.
In Hungary, by the way, most people choose the 250 forint option, and they select this option during the delivery of the order. Since the option has been available, there has been someone who has tipped the delivery courier 20,000 forints. Domestically, Budapest is the city where the most tips are given, followed by Debrecen and Szeged.
Through foodora, users have the option to tip for orders where the restaurant or shop uses foodora’s own courier delivery, i.e. foodora courier partners carry out the delivery. In the system, they can tip couriers before delivery, and from this year onwards, after. The amount of the tip that can be given online through the application is forwarded 100% by foodora, and foodora courier partners receive this amount without deductions.
“It is important to emphasize that the 21 percent only shows the amount of tips given online, this does not include cash and non-cash tips. Based on the feedback of our courier partners, they have also received chocolate, cute children’s drawings, and homemade cakes – so overall, it can be said that the gallantry of Hungarian foodora customers is world-renowned. However, tips are always voluntary, so they should not be expected. This is in line with what our courier partners have said: the amount of tips received varies daily and can be influenced by many factors – even those independent of them – such as the weather or the distance to the restaurant.”
– added Péter Garay, CEO of foodora.
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