The GVH initiated a competition supervision procedure against Wizz Air Hungary Kft

The Economic Competition Authority has noticed that Wizz Air Hungary Zrt. concealed the important information on its website between December 2022 and May 2023 that passengers with a return ticket and traveling back can open the free online passenger check-in from their mobile phone browser, and the mobile phone view of the website due to its specificities, they cannot do it, so the affected consumers later had to pay an airport passenger pick-up fee of 40 euros – they write in the announcement.

It is recalled that in October 2022, the national competition authority examined, as part of a comprehensive quick analysis (sweep), whether the websites of the airlines available in Hungary – including low-cost service providers – and the popular ticket price comparison websites use so-called dark patterns in their ticket sales and advertising practices.