The GVH initiated a competition supervision procedure against Wizz Air Hungary Kft
The Economic Competition Authority (GVH) has launched a competition supervision procedure against Wizz Air Hungary Kft., the airline probably withheld important information regarding the free online passenger check-in, thus causing avoidable costs to the passengers – the competition authority informed MTI on Wednesday.
The Economic Competition Authority has noticed that Wizz Air Hungary Zrt. concealed the important information on its website between December 2022 and May 2023 that passengers with a return ticket and traveling back can open the free online passenger check-in from their mobile phone browser, and the mobile phone view of the website due to its specificities, they cannot do it, so the affected consumers later had to pay an airport passenger pick-up fee of 40 euros – they write in the announcement.
It is recalled that in October 2022, the national competition authority examined, as part of a comprehensive quick analysis (sweep), whether the websites of the airlines available in Hungary – including low-cost service providers – and the popular ticket price comparison websites use so-called dark patterns in their ticket sales and advertising practices.
Related news
The GVH fined Booking almost HUF 400 million with a record fine
Booking did not fully fulfill its obligations requiring the termination…
Read more >Is it a tip or a service charge? Not the same thing!
There is often great uncertainty as to whether the service…
Read more >K&H: Hungarian tourists have started, the mobile solution is becoming more and more popular
A significant, double-digit increase can be seen in travel insurance…
Read more >Related news
Coca-Cola Hungary has developed new educational modules on waste circulation
After the online curriculum on the basics of the circular…
Read more >Fidelity: Three themes shaping investments in Q3
Has the post-epidemic normalization that we have been waiting for…
Read more >Private brands make record gains in first half of year
Private label products reached new heights in the first half…
Read more >