The consumer may pay the fee of returning the product?
Internet merchants have had enough that the buyers return those goods to them that they don’t like and the merchants should pay the extra costs.
According to the new EU Directive on consumer protection, the online store in the future can charge the costs of returning the products on their customers. This is only a draft, but it shows that traders have lobbied well, and the users have objectionable steps. According to the study of the University of Regensburg 76 percent of the responding stores are planning to use the new opportunities in the future. (Berta Sándor, SG.hu)
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