Microsoft wins five-year deal with Coca-Cola to supply business software
Microsoft Corp (MSFT.O) on Monday said it had won a five-year deal with Coca-Cola Co (KO.N) to supply business software, including its Teams chat app and tools for customer service agents.
The companies did not disclose the size of the deal but said it will include Dynamics 365, a suite of Microsoft tools that competes directly with Salesforce.com Inc (CRM.N).
Microsoft has a stronghold in general-purpose business software such as email and word processing apps but has been working to win more customers for its specialized software such as apps used by customer service and sales employees.
James Phillips, the corporate vice president for Microsoft’s business applications group, told Reuters in an interview that Coca-Cola will use Microsoft technology to pull together information several internal systems, using artificial intelligence to fetch data from them and answer questions.
Related news
Learn about the energy cycle with Coca-Cola!
Coca-Cola Magyarország is committed to sustainability and conscious consumption, so…
Read more >SIRHA Budapest 2024 – summary video
As an accompanying event of the SIRHA Budapest 2024 exhibition,…
Read more >Monster Energy rolls out alcoholic ice tea
In January Monster Energy launched a range of hard ice…
Read more >Related news
IKEA is expanding its services in seven large rural towns
In the spirit of affordability and accessibility, IKEA is constantly…
Read more >Summer arrives early with the new flavour of Borsodi Friss
The Borsodi Friss product line is being expanded with a…
Read more >NAK-FruitVeB: there is also plenty of Hungarian horseradish for export
In addition to the domestic market, there is plenty of…
Read more >